Privacy Policy

Effective Date: 20 August 2025

 

Treehouse Samples (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, virtual instrument libraries, and related services.

 

1. Information We Collect

We may collect the following types of information when you use our services:

• Personal Information: Name, email address, billing address, phone number, payment details.

• Account Information: Login credentials, user preferences, purchase history.

• Technical Information: IP address, browser type, operating system, device information, and usage data.

• Communications: Any messages, support requests, or feedback you provide to us.

 

2. How We Use Your Information

We use your information to:

• Process purchases and deliver products/services.

• Provide customer support and respond to inquiries.

• Send updates about new products, promotions, or events (if you opt-in).

• Improve our website, libraries, and user experience.

• Ensure security, prevent fraud, and comply with legal obligations.

 

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information only in the following cases:

• Service Providers: With trusted third-party vendors (e.g., payment processors, hosting services) who assist in providing our services.

• Legal Requirements: If required by law or in response to valid legal processes.

• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.

 

4. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings, though some features may not work properly.

 

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure.

 

6. Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of the personal data we hold about you.

• Request corrections or updates to your data.

• Request deletion of your personal data (subject to legal obligations).

• Opt out of marketing communications at any time.

To exercise these rights, contact us at support@treehousestudio.com

 

7. Third-Party Links

Our services may include links to third-party websites. We are not responsible for the privacy practices of those websites.

 

8. Children’s Privacy

Our services are not directed toward children under 13 (or the applicable age in your country). We do not knowingly collect information from children.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

 

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Treehouse Samples
Email: support@treehousestudio.com
Phone: +91 7383870880
Address: 1017, Treehouse Studio, Times Square Arcade, Thaltej-Shilaj Road, Thaltej, Ahmedabad, Gujarat, India - 380059.